- UK Experience/ Asia Pacific Delivery
- Talent Pool
- Unique Service Offering
- Geographical Position
- Process Engineering
- Technology
- Information Security
- Financials
Our Model
UK Experience / Asia Pacific Delivery
We wanted to offer something truly unique to the legal outsourcing market – access to a quality team of professionals who have previously practised for many years as lawyers in the UK.
Our legal consultants are the real deal, not a team of trainees or graduates trained by UK lawyers. Each one of our handpicked legal consultants has:
- substantial legal experience working in some of the United Kingdom’s best law firms and corporate legal teams
- 9+ years post qualification experience
- previous negotiation experience and strong technical skills that deliver a commercially focused, pragmatic approach to the provision of legal services.
And because our legal consultants are now located in New Zealand and Asia, you can access this onshore expertise and experience for considerably less.
Talent Pool
Many of our team members belong to that sizable talent pool we call the "London girls”.
These are women with a wealth of London and international legal experience who have returned south to raise their families. These women have a proven ability to time manage, multi-task and maintain focus on issues at hand, but are often not present in large numbers in traditional legal work environments.
Our business model acknowledges the need for flexibility. Given the prior achievements of our team members, we trust them to manage their workload in the best interests of our clients. Our model unlocks the high-calibre talent of the London girls by rewarding focus and results achieved, allowing you to tap into this scalable and highly valuable work force.
Quality is never compromised. Learn more
Unique Service Offering
Our service offering is positioned between routine, paralegal LPO services and complex, client-facing, “bet the company” legal advice.
Our breadth of legal experience across a wide range of core legal specialties means we are capable of performing many of the substantive legal services, tasks and activities currently undertaken by law firms.
Learn more about our services.
Geographical Position
We maximize turn-around times for you by crossing both European and New Zealand time-zones, managing your workflow from Asia.
Our lean team on the ground in London can also assist with any immediate concerns and provide all important customer relationship services.
Imagine initiating a piece of work at close of play Monday, having valuable progress made by our legal consultants while you sleep, and returning Tuesday morning already well ahead of the game.
Process Engineering
In order to realize the benefits of outsourcing you need a guide through the process of transition to a new provider. This transition need not be overwhelming and we can guide you.
We believe all organizations can access lower-cost, high-quality legal services if they can properly identify the appropriate work to outsource and effectively manage the required change to gain that access.
We can provide you the “key” to unlock that access using a successful outsourcing change management method.
Technology
Internally we use technology to be lean, to manage workflow effectively, to access online resources, to ensure collaboration and responsive communications, to preserve information security and to protect data.
Our principles in the use of technology are:
- To use technology that is simple, well-designed, user friendly and appropriate for the purpose
- To minimise the impact to your existing systems or the requirement for training in new processes or systems
- To ensure that data protection, client confidentiality and information security remain the paramount considerations
We will proactively seek ways to continuously improve our joint processes and systems as we work together with you.
Information Security
Our enterprise architecture is designed from scratch and purpose built for the provision of remote legal services, enabling us to provide a streamlined set of processes and supporting systems that are inherently more secure.
Why does this offer you greater security?
Because there are less “moving parts”, all components are specifically designed to work together, and security features are fully integrated into the design rather than wrapped around existing processes and technology as an afterthought. Latitude South has a backbone of information security policies, internal standards and procedures, developed during the enterprise architecture design stage, that match the best information security management systems. Through these measures we are in a position to ensure the integrity of information used internally and shared externally.
Of course, you may have additional security concerns specific to your business, so we will leverage our existing backbone to jointly develop a security policy to meet your needs. Our focus on enterprise architecture means technology solutions such as the most appropriate intrusion detection tools, authentication mechanisms and firewalling can be quickly identified and seamlessly implemented.
Financials
Everything in our model is designed to minimise the "all-in" cost to you of the outsourcing relationship:
- “people” cost savings are generated by providing access to senior UK legal expertise at junior level rates
- deep commercial legal experience allows you to broaden the range of legal tasks you can outsource, providing cost savings throughout the legal services pyramid
- our professional compatibility allows us to effectively scope and self-manage tasks, remove confusion or translation difficulties, and internally QA work products to reduce onshore management and redundant communications
- appropriate technology is used to support streamlined processes and collaborative tools
- a structured integration approach that reduces upfront implementation costs by getting it right the first time, and minimizes ongoing IT support costs.
